Cookies and privacy policy

Safeguarding Your Personal Information

At World Animal Protection India, we depend on the kindness of supporters like you to shield animals from cruelty and suffering worldwide. Your support means a lot to us. That's why we are dedicated to securing your personal information and being open about how we use it. This policy explains how and why World Animal Protection India collects and uses your personal data, ensuring its confidentiality and security.

Personal data refers to information that identifies you or has the potential to do so. This policy is applicable to World Animal Protection India's handling of personal information gathered from our websites linked to this privacy policy, on social media, or official World Animal Protection India content on other platforms. It also covers the use of any personal information shared with us through phone calls, SMS, email, letters, in-person interactions, and any indirectly acquired personal information about you.

Cookies

How We Use Cookies

We employ cookies to ensure you have the finest experience on our website. By continuing to browse our site, you are consenting to our use of cookies. You have the flexibility to modify your cookie browser settings whenever you wish.

What Are Cookies?

A cookie is a petite text file transferred from your internet browser to your computer's hard drive, enabling websites to recognize you upon your return. Cookies also capture details like your site entry point, arrival time, the pages you perused, and the duration of your stay.

Change your cookie settings

Find out more about cookies

How We Utilize Cookies on Our Website

Cookies play a crucial role in enhancing the efficiency of the World Animal Protection website for our users. Similar to many other website providers, we employ cookies to establish a connection between you and the information you provide on our website.

The data collected through cookies is anonymous and does not personally identify you. It does not include your name, address, telephone number, or email address.

We use cookies to:

  1. Compile information on how our website is used, aiding in the improvement of our website and online services.
  2. Assist users in navigating our website effortlessly.
  3. Verify the effective functioning of the website.
  4. Personalize and enhance the service we provide by understanding your preferences and identifying the website areas most relevant to you.

At times, World Animal Protection may engage third-party advertising companies to display ads to our site visitors. These companies may use cookie information (excluding your name, address, email address, or telephone number) to present you with advertisements about goods and services that may align with your interests.

Cookies we use

Domain: www.worldanimalprotection.org.in

Strictly necessary:

These cookies are required for good functionality of our website and can't be switched off in our system.

Cookie First

cookiefirst-consent
Domain name: worldanimalprotection.org.in
Expiration time: a year
Type: Cookie
Provider: Cookie First
This cookie saves your cookie preferences for this website. You can change these or withdraw your consent easily.


cookiefirst-consent
Domain name: worldanimalprotection.org.in
Expiration time: Persistent
Type: Local storage
Provider: Cookie First
This cookie saves your cookie preferences for this website. You can change these or withdraw your consent easily.


cookiefirst-id
Domain name: worldanimalprotection.org.in
Expiration time: Persistent
Type: Local storage
Provider: Cookie First
This cookie contains your unique ID so CookieFirst can identify unique visitors to this website.

Cloudflare

__cf_bm
Domain name: .myfonts.net
Expiration time: 30 minutes
Type: Cookie
Provider: Cloudflare
The __cf_bm cookie is a cookie necessary to support Cloudflare Bot Management, currently in private beta. As part of our bot management service, this cookie helps manage incoming traffic that matches criteria associated with bots.

Other

.AspNetCore.Antiforgery.*****
Domain name: www.worldanimalprotection.org.in
Expiration time: Session
Type: Cookie
This cookie supports security functionalities on the website.


ARRAffinity
Domain name: .www.worldanimalprotection.org.in
Expiration time: Session
Type: Cookie
This cookie is set by websites run on the Windows Azure cloud platform. It is used for load balancing to make sure the visitor page requests are routed to the same server in any browsing session.


ARRAffinitySameSite
Domain name: .www.worldanimalprotection.org.in
Expiration time: Session
Type: Cookie
This cookie is set by websites running on the Windows Azure cloud platform. It is used for load balancing to ensure that visitor page requests are forwarded to the same server in each browser session.

Performance cookies

We use these cookies to provide statistical information about our website - they are used for performance measurement and improvement.

Google LLC

_ga
Domain name: .worldanimalprotection.org.in
Expiration time: 2 years
Type: Cookie
Provider: Google LLC.
Registers a unique ID for a website visitor to track how the visitor uses the website. The data is used for statistics. Data transfer to third countries: USA. Google LLC. is certified under the Data Privacy Framework, indicating that your rights as a data subject can be guaranteed.


_ga_********
Domain name: .worldanimalprotection.org.in
Expiration time: 2 years
Type: Cookie
Provider: Google LLC
This cookie stores a unique ID for a website visitor and tracks how the visitor uses the website. The data is used for statistics. Data transfer. to third countries: USA. Google LLC. is certified under the Data Privacy Framework, indicating that your rights as a data subject can be guaranteed.


_gat_UA-****
Domain name: .worldanimalprotection.org.in
Expiration time: a minute
Type: Cookie
Provider: Google LLC
The _gat_UA cookie is a variation of the Google Analytics _gat cookie. It is used to limit the collection of data on high-traffic websites. The cookie is set by the Google Analytics tracking code and it contains the unique ID of the tracking account or website to which it relates. The _gat_UA cookie is typically used to throttle the request rate, which means it limits the amount of data that Google Analytics can collect from the website.


_gid
Domain name: .worldanimalprotection.org.in
Expiration time: a day
Type: Cookie
Provider: Google LLC
Registers a unique ID for a website visitor to track how the visitor uses the website. The data is used for statistics. Data transfer to third countries: USA. Google LLC. is certified under the Data Privacy Framework, indicating that your rights as a data subject can be guaranteed.

Other

ai_session
Domain name: www.worldanimalprotection.org.in
Expiration time: 30 minutes
Type: Cookie
This cookie name is associated with the Microsoft Application Insights software, which collects statictical usage and telemetry information for apps built on the Azure cloud platform. This is a unique anonymous session identifier cookie.


ai_user
Domain name: www.worldanimalprotection.org.in
Expiration time: a year
Type: Cookie
This cookie name is associated with the Microsoft Application Insights software, which collects statictical usage and telemetry information for apps built on the Azure cloud platform. This is a unique user identifier cookie enabling counting of the number of users accessing the application over time.

Functional cookies

We use these cookies to enhance functionality and allow for personalisation, such as live chats, videos and the use of social media.

YouTube

VISITOR_INFO1_LIVE
Domain name: .youtube.com
Expiration time: 6 months
Type: Cookie
Provider: YouTube
This cookie allows YouTube to check bandwidth usage.


YSC
Domain name: .youtube.com
Expiration time: Session
Type: Cookie
Provider: YouTube
Register unique IDs and keep statistics on which videos users have viewed from YouTube.

Vimeo

vuid
Domain name: www.worldanimalprotection.org.in
Expiration time: 2 years
Type: Cookie
Provider: Vimeo
This is a cookie from Vimeo used for the video player on our website.

Other

.EPiForm_BID
Domain name: www.worldanimalprotection.org.in
Expiration time: 3 months
Type: Cookie
This cookie identifies the form submission made to the site when a visitor submits data via an Episerver form. Stores a GUID as the browser ID.


.EPiForm_VisitorIdentifier
Domain name: www.worldanimalprotection.org.in
Expiration time: 3 months
Type: Cookie
Keeps track of the current user and makes it possible to link a submitted form to a specific user.

Advertising cookies

These cookies are set through our site by our advertising partners.

Google LLC

_gcl_au
Domain name: .worldanimalprotection.org.in
Expiration time: 3 months
Type: Cookie
Provider: Google LLC
This cookie is set by Google Adsense for experiments with 'cross-website' advertising.


test_cookie
Domain name: .doubleclick.net
Expiration time: 15 minutes
Type: Cookie
Provider: Google LLC
This cookie is set by DoubleClick net (owned by Google) to determine whether the website visitor's browser supports cookies. Data transfer to third countries: USA. Google LLC. is certified under the Data Privacy Framework, indicating that your rights as a data subject can be guaranteed.

Unclassified cookies

These cookies are still in the classification process. They will show up in one on the following categories; Necessary, Performance, Functional or Advertising.

Unclassified cookies

EPiStateMarker
Domain name: www.worldanimalprotection.org.in
Expiration time: Session
Type: Cookie
This cookie has not yet been given a description. Our team is working to provide more information.


layoutType
Domain name: www.worldanimalprotection.org.in
Expiration time: a month
Type: Cookie
This cookie has not yet been given a description. Our team is working to provide more information.


vtsrc
Domain name: www.worldanimalprotection.org.in
Expiration time: 2 months
Type: Cookie
This cookie has not yet been given a description. Our team is working to provide more information.


z_idsyncs
Domain name: www.worldanimalprotection.org.in
Expiration time: 2 years
Type: Cookie
This cookie has not yet been given a description. Our team is working to provide more information.


zaius_js_version
Domain name: www.worldanimalprotection.org.in
Expiration time: 2 years
Type: Cookie
This cookie has not yet been given a description. Our team is working to provide more information.


zRVP
Domain name: worldanimalprotection.org.in
Expiration time: Persistent
Type: Local storage
This cookie has not yet been given a description. Our team is working to provide more information.

Privacy policy

Who are "we"?

World Animal Protection is registered as a trust under the name of 'World Society for the Protection of Animals, India' Reg no. 4,910 at Sub registrar VIII, New Delhi.

What information do we collect from you and why?

When you donate, sign one of our petitions, ask to receive our email-newsletter, email or write to us with an enquiry, or interact with us in any other way, World Animal Protection may collect personal information about you, such as your:

  • name
  • email address
  • postal address
  • home telephone number
  • mobile telephone number
  • bank account or payment card details (only when you express interest to donate)

Where it is appropriate we may also ask you for:

  • your tax payer status and PAN (for the purposes of income tax)
  • your date of birth
  • your opinions on charitable giving and animal welfare issues (for example, to help improve and inform our marketing and campaigns, or understanding your motivation to support us)
  • information relating to your health or dietary requirements (for example, if you are taking part in a sporting fundraising event)

We may also collect details of your visits to our website*, including:

  • location data, web logs
  • resources that you access

*For more details, please see our policy on Cookies.

We may obtain information about you from other sources, such as from:

  • fundraising sites like Just Giving or Virgin Money Giving
  • payroll giving services for charities
  • data cleansing services
  • Telephone, Mailing, and Fundraising Preference Services
  • Royal Mail's National Change of Address Register
  • consumer classification services
  • other public sources (see Building profiles of supporters below)
How do we use your information?

We use your information:

  • to give you the information you asked for – such as responding to correspondence you have sent to us, sending you participant information for events you have signed up to
  • for internal administrative purposes (such as our accounting and records), and to let you know about changes to our services or policies
  • to receive donations, process payments and collect Gift Aid on your donation
  • to maintain databases of our volunteers and supporters to keep a record of your relationship with us, including how you prefer to be contacted
  • to recruit and manage employees and volunteers
  • to provide you with information that we think may be of interest to you
  • to carry out research on the demographics, interests and behaviour of our supporters to help us understand how we can improve our services, products or information
  • to help us understand the ways you might prefer to support us or take part in our activities, we may create a profile of your interests
  • to identify other similar people like you on social media who we believe would be interested in World Animal Protection, and we may then show them World Animal Protection content
Direct marketing

Direct marketing includes any communications we send you promoting the aims, ideas and work of World Animal Protection, including: news, campaign updates, fundraising appeals and other ways you can support our work.

We will only contact you by email, telephone and SMS if you have given us your consent to do so for direct marketing purposes.

If you have donated to us, pledged to leave a gift in your Will or have supported one of our campaigns within the last three years, we may use your postal address (if you supplied it to us) to send you occasional information about our work that we believe may interest you, including our magazine, annual catalogue and vital fundraising appeals to help fight cruelty and suffering.

You can opt out of receiving direct marketing from us at any time. Simply follow the ‘unsubscribe’ links on our emails.

Building profiles of supporters

We use profiling techniques to ensure our communications are relevant and timely. We track the types of animal welfare topics that you respond to, and the frequency and value of your support. When inviting you to make a subsequent donation we may take your previous giving history into account to aid personalisation and help ensure we’re not asking you to donate an amount that is inappropriate. We may use additional information from third party sources, including consumer classification tools that use postcodes to segment the UK population, to tailor our communications to you better.

We are grateful for all donations we receive, of any amount. In certain circumstances, we may research information about individuals to understand how likely it is that they will be interested in supporting our work and how we can match them with campaigns that align with their interests. In a small number of cases, this includes research to gain a better understanding of potential supporters who may be able and willing to give more than they already do. This enables us to personalise our funding requests and to raise more funds, sooner, and more cost-effectively, than we otherwise would. This “prospect” research is carried out in house and is compiled using publicly available information, for example, news items that mention other charities an individual has supported, addresses, listed directorships, typical earnings or house prices in a given area. We carry out special assessments, called data protection impact assessments, to ensure prospect research doesn’t undermine the rights of individuals.

Facebook and other social media sites

Where you have given your consent for us to use your email address or phone number for marketing, we may use this information to match to your account on Facebook or other social media sites to show you World Animal Protection content while you use these services. We keep your data secure by encrypting it and no data we hold about you is retained by the third party.

In addition, we may also use your email address or phone number to link to Facebook or other social media sites to identify other users of these sites who we believe would be interested in World Animal Protection, and we may then show them World Animal Protection content. No data we hold about you is retained by the third party when we do this.

If you would prefer for us not to use your personal data in this way, you can either contact us to opt out or you can follow these instructions to alter your settings on Facebook.

Please note that this will not guarantee that you never see World Animal Protection content on social media, since the social media site may decide to show you content based on other criteria and without your data having been provided by World Animal Protection.

Who might we share your information with?

We will not sell or swap your information to or with any third party.

Your information, including emails and other correspondence, may be passed internally within the World Animal Protection Group to ensure you are connected with the most appropriate resources. This is usually to connect you with your local World Animal Protection office. When this happens, we ensure that appropriate safeguards are in place to protect your personal information and to keep it secure. If appropriate safeguards do not exist we will only transfer your personal data with your explicit consent, after informing you of the possible risks of such transfer.

We sometimes use trusted third parties to process your information on our behalf because it is more economical to outsource some processing than to do it in house. The kind of work we may ask them to do includes: processing, packaging, mailing and delivering orders, sending postal mail, fundraising by telephone, text or face-to-face, carrying out research or analysis, data cleansing and processing card payments. These third parties are bound by contract requiring them to keep your details safe and secure, and to use your information only to fulfil the service we have specifically asked them to provide. When they no longer need your data to fulfil this service, we ask them to dispose of your details securely, in line with our procedures.

Otherwise, we will only share your information when obliged to disclose it by law, or the disclosure is ‘necessary’ for purposes of national security, taxation and criminal investigation, or if we have your consent.

How long do you keep my information for and where is it stored?

The length of time that we store your information may vary depending upon the type of information it is, the reasons that we need to use it or other factors, like legal requirements. For example, we are required by law to keep declarations and store all records of Gift Aid transactions for at least six years in case of an audit. We regularly review the personal information that we store, including our paper records, so that we only store it for as long as we need to.

We have security measures in place to protect against the loss, misuse and alteration of personal data. For example, our employees are only authorised to see and use the personal data they need to see to do their jobs and we use secure server software (SSL) to encrypt financial and personal information you input before it is sent to us. While we cannot ensure or guarantee that loss, misuse or alteration of data will not occur while it is under our control, we use our best efforts to try to prevent this.

How can I control my personal information?

You have a right to ask us to correct data that we hold about you that is inaccurate or incomplete. To do this, please send details of the changes you want us to make to info@worldanimalprotection.org.in. We may ask you to quote your supporter number or ask for another form of identification.

In certain circumstances you can ask for the data we hold about you to be erased from our records or transferred to another organisation. Where certain conditions apply, you have a right to ask us to restrict the processing of your personal information. You also have the right to object to certain types of processing such as direct marketing (see Direct marketing section above) or automated processing or profiling.

If you would like further information on your rights or wish to exercise them, please email info@worldanimalprotection.org.in. If we are unable to fulfil your request, we will provide you with a reason as to why.

How do I make a complaint?

If you wish to make a complaint about how your personal data is being processed by World Animal Protection (or any third parties we use to help process your data), or how your complaint has been handled, please see our complaints policy.

Other websites

Our website may contain links to other websites that are outside our control and are not covered by this privacy policy. If you access other sites using the links provided, the operators of these sites may collect information from you that will be used by them in accordance with their privacy policy, which may differ from ours.

Changes to this policy

Any changes we make to this privacy policy will be posted on this page, so please check it regularly. When we make significant changes, we’ll notify you.